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Have Questions? email us

@fgspshop.com

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FAQ

Can I get a refund if my item doesn't fit?

No refunds. exchanges of unworn items only. If the item you purchased does not fit you can exchange it for the correct size or an item of equal value.

Promo codes: Yes You can exchange items you purchased using a promo code, however if the promo code is expired you can exchange it for an item equal to the amount you spent. There is a $20 re-stocking fee per item along with all shipping cost unless the error is due to us mailing out the wrong order or a damaged order.

How long do I have to make an exchange? You have (5) five calendar business days after purchase date to make exchange. Only unworn items can be exchanged.

How long does shipping take? Orders normally take 3-5 business days to ship out. sometimes a bit longer.

email us at fgspshop@gmail.com if you would like to get the status of your order.

How does your clothes fit? Our gear fits true to size. Contact us if you have any question about exact size measurements 

How much does shipping cost? shipping cost are based on the weight of the order (between $3-$15) shipping is free on all orders over $150. 

Which shipping carrier do you use? We ship all goods using usps.

What things will delay my order? things like incorrect addresses, billing and shipping addresses not matching will cause a delay. You may be contacted for more information.

Will i get a tracking number? Yes all orders generate a tracking number upon checkout.

I still have questions. if you still have questions you can fill out our contact form, you can email us or call us

@ (917)639-8928

FAQ
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